company
The Company is situated at peaceful and healthy environmental area, in the heart of Karachi with 3000sq.ft of covered premises.
What the industries want from a System Integrator is a support and service flexible to their needs. RASTEK maintain a Technical Support and Customer Care Center . Our team consists of professionals, who possessed excellent technical and specialist qualification. The Company philosophy of dedicated management ensures that the team members quickly take on the responsibility assigned to them and are able to recognized and respond to the clients' requirements. The company encourages continuous professional education of its team through a regular program of in-house and external training.
Following setup has been mobilized to provide assistance to our clients:
Company Warehouse
RASTEK has its own warehouse of approximately 600 yards of covered areas. The warehouse is situated just 2 km away from the Office at Shahrah-e-Quaid-e-Azam, Karachi .
Admin Department
Sales & Marketing
Our Sales team can be classified in to four management:
Computing Products
Server, Network & Connectivity
Test & Measurement and Teaching and Training Equipment
Electronic Components and Devices.
Electro Medical Equipment and Systems.
Technical & Network Department
The Primary function of this department is to provide complete solutions of computers hardware / system and computer networks.
Hardware & Maintenance Department
RASTEK provide in-house and on-site “Maintenance Services” for hardware and software. The services are rendered to the clients on Annual/Quarterly or on per call basis. The Service includes all type of cleaning, lubrication, inspection, testing and alignment. Replacement or critical parts are charged separately. We also provide resident engineer on contact basis for full support of installations either Software or Hardware.
Technical Support (Hardware and Software)
For customer ease and convenient, we provide web-based virtual technical support and trouble shooting guidance. Customer may download Drivers, materials relating the products we deal in, technical tips and Products Information Catalogues in PDF File. There is also a request form available on our net for technical queries, and product registration. |